FAQs
What are your shipping options and delivery times?
- We offer a fixed-price shipping option, or you can choose to pick up the wines directly from our winery. You can select your preferred option during checkout.
Do you offer international shipping?
- Yes, we ship internationally to all EU countries, the United Kingdom, and the USA.
How can I track my order?
- After your order has been processed, you will receive an email with a tracking number and instructions on how to monitor your delivery.
What payment methods do you accept?
- We accept direct bank transfers and cash on delivery, giving you flexibility with your payment options.
Can I cancel or modify my order after it’s been placed?
- Please contact us as soon as possible if you need to cancel or modify your order. Once the order has been processed, changes may no longer be possible, but we will do our best to assist.
Are your wines organic and biodynamic?
- Yes, all of our wines are organic and certified biodynamic, following the strict guidelines of Demeter International.
How do I contact customer service for more information or help?
- If you have any questions or inquiries, please contact our customer service team via wines@montesion.com or +34 971 168 078. We’re here to assist you!