Datenschutzrichtlinie
The following information about our Privacy Policy reflects the commitment of MONTESIÓN WINE ESTATE SL with CIF B72888985, located at Sant Gaieta 13. 07012 PALMA DE MALLORCA (hereinafter referred to as THE COMPANY), as the data controller, to maintain and ensure secure business relationships by protecting personal data and guaranteeing the right to privacy of each user of our services. In this document, we explain how we use personal data when you use our services.
DEFINITION OF PERSONAL DATA
„Personal Data“ refers to any information concerning an identified or identifiable natural person. This includes, among others, the name, surname, postal and email address, as well as the phone number.
PROCESSING AND PURPOSES OF COLLECTED DATA
Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which THE COMPANY uses personal data:
- FOR THE SUBMISSION OF CONTACT FORMS OR EMAILS:
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- PURPOSE: To respond to inquiries and contact the user to address any questions or issues raised.
- LEGITIMACY: The legal basis for processing the data lies in the execution of pre-contractual measures requested and/or the consent given.
- RETENTION PERIOD: Data will be retained for as long as necessary to respond to the inquiries made.
- FOR NEWSLETTER SUBSCRIPTIONS:
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- PURPOSE: To send newsletters to subscribed users.
- LEGITIMACY: The legal basis for processing the data lies in the execution of pre-contractual measures requested and/or the consent given.
- RETENTION PERIOD: Data will be retained until the subscription is cancelled.
- FOR TRANSACTIONS/PRODUCT PURCHASES:
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- PURPOSE: To carry out necessary sales processes and act as an intermediary between the customer and the business to ensure the sale is completed successfully.
- LEGITIMACY: The legal basis for processing the data lies in the execution of pre-contractual measures requested and/or the consent given.
- RETENTION PERIOD: Data will be retained for as long as necessary to respond to the inquiries made.
THE COMPANY will inform all users of the non-mandatory nature of providing certain personal data unless stated otherwise in the respective fields. However, failure to provide such data may prevent MARQUÉS DE MURRIETA from delivering all services related to that data, releasing us from any liability for non-provision or incomplete provision of these services.
It is the user’s responsibility to provide accurate data and keep it updated. Therefore, THE COMPANY reserves the right to exclude users from services and proceed with cancellation for any user who has provided false data, without prejudice to other legal actions that may apply.
Your personal data WILL NOT be communicated to any other company. If it becomes necessary to communicate your information to another entity, your explicit consent will be requested before any communication is made.
SECURITY OF YOUR PERSONAL DATA
THE COMPANY places a special emphasis on ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties; for example, our web portals use HTTPS data encryption protocols.
INFORMATION ON THE USE OF COOKIES
Simply visiting this website or using MONTESION WINE ESTATE services does not automatically register any personal data identifying a User. However, we inform you that during your navigation of the Website, „cookies“ are used—small data files generated on the user’s computer that allow us to obtain the following analytical information:
- The date and time of access to the website, allowing us to identify peak hours and make necessary adjustments to avoid congestion during busy times.
- The number of daily visitors to each section, allowing us to identify successful areas and enhance and improve their content so that users can achieve more satisfying results and improve the design of the content.
- The date and time of the last visit by the user to the website for analytical and statistical studies on web usage.
- Security elements that intervene in controlling access to restricted areas.
For more information, you can read our cookie policy in this document.
Para más información podrá leer en este mismo documento, nuestra POLITICA DE COKIES
USER RIGHTS
When applicable, all users may exercise any of the rights granted by data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability, and opposition. This can be done by sending a written request to our data protection office admin@montesionwineestate.com If deemed appropriate, you may also file a complaint with the Spanish Data Protection Agency.
DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR WISH TO REVOKE YOUR CONSENT?
Any user can oppose the use of their information for advertising purposes, market research, or satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to admin@montesionwineestate.com. When receiving advertising by email office admin@montesionwineestate.com, you can also oppose it directly from that email by clicking on the link included and following the provided instructions.
CHANGES TO THE PRIVACY POLICY
Our Privacy Policy may undergo updates due to legal changes and needs, as well as improvements and changes in the way we offer and provide our services. Therefore, we recommend that you periodically visit our Privacy Policy to stay informed of any changes that may have been made. If these changes relate to the consent given by the user, a separate notification will be sent to request consent again.
If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or actions related to your personal data, please contact us at the following email address: office admin@montesionwineestate.com
